11 Comments
User's avatar
Keti's avatar

Horror of horrors.

Adam Nathan's avatar

And going strong... Hour eleven...

Lor's avatar
May 11Edited

Oy. I love this one, Adam! Especially the first line. A helpful tip from someone who spent a very long time just recently, trying to talk to a real person. First, trying to decipher if the voice on the other end of the line had a beating heart, I was so frustrated, I dove head first into AI mode on Google, and asked. Their helpful ideas: ask a question that is out of the realm of the conversation, like, where do you live? What’s your favorite color? And this “Abrupt Topic Swaps: Jump from a serious discussion to something like, ‘Do you think a hotdog is a sandwich?’” My award winning determination finally landed me a live one, and a sweet resolution. Forget about the FCC. Elon Musk and his team of kids, better known as DOGE, or better yet,‘we are strangling the FCC by severely reducing staff and while we’re at it, we will be taking everyone’s personal information just in case we need it for some reason or another’. Seems so long ago I almost forgot it happened. We never did find out why.

Kimberly Warner's avatar

Yeh, this falls into the horror category. No mention of blood, but you got mine boiling. I’ve become so impatient lately that I immediately press 0 (lots of them) and then say over and over again GET ME A HUMAN NOW.

Adam Nathan's avatar

I'm glad it isn't just me.

<Mary L. Tabor>'s avatar

No kidding! We don't even have service because our residential street has a dip -- no towers, and we live across the street from UCLA! Not in an out of touch route. Who can understand this?

Adam Nathan's avatar

Let me transfer you.

mary g.'s avatar

We are all praying for you

Adam Nathan's avatar

Keep praying. Hour eleven and a half...

Isabel Cowles Murphy's avatar

Verizon came this winter after a plow truck snipped our cord. They lay a new line AROUND our house. Not buried. Just a wire, circling the yard. Can’t reach them. Been calling since February.

Adam Nathan's avatar

I'm sorry, but you can't make this up.