💸 Ask Tip! — "Furious on the 4th Floor"

A father and son delivery team carry a new refrigerator up a four-story walkup.

“Furious on the 4th Floor”

Dear Tippi,

I live in a four-story walkup on the Lower East Side. Last week I was having my refrigerator replaced, and two men from the box store came to carry my new refrigerator up to my top floor apartment. The younger man forgot to bring the dolly so they were forced to carry it by hand. Then the older man wanted to cancel because the stairs were too narrow which they are not. The whole event was horrendous from start to finish.

Although they insisted repeatedly that it was unnecessary, I guided them up the stairwell to make sure that they found my apartment and didn’t continue up the stairs to the roof. This has happened before, and with a refrigerator it would be unimaginable.

On the second floor, a disagreement broke out between them about who should be in front and whether the downhill side or the uphill side carried more weight.

On the third floor the older man needed to turn around and carry the refrigerator from behind and then pinched his fingers tr…