💸 Ask Tip! — "Daybreak in Daytona"

A point-of-sale register installer gets the better of the donut shop workers who are getting the better of the graveyard shift workers. (4 min)

“Daybreak in Daytona”

Dear Tippi,

I work behind the counter in a donut shop. The owner is flat out broke with the opening of her 12th store. So our team pooled our savings and purchased a flippable point-of-sale register for the shop.

The other stores in our strip mall have been recommending this for months. Employees that invest in point-of-sale registers for their employers can see their take home go from $11 an hour to over $100 an hour (if they work during the graveyard “donut” shift.)

This morning the installer came. At first, we loved him. He urged us to “go big” setting the default tip amounts. “10%, 15%, 20% are not for donut shops,” he explained. “You should be thinking 30%, 40% and 50%. Donut eaters will pay whatever you put in front of them,” he advised. “You need to set the opening bid aggressively. It’s your flash bomb. You want your customers to have trouble operating their fingers.”

But then he sprung it on us:

When he was done with the install, he pulled out his own iPad fo…